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Change Lead

Fort Collins, CO, USA

Job Type

Contract Duration: 10/2025 – 10/2026

About the Role

Remote (Preferred: Fort Collins or Denver Metro Area)

Pay Rate: $130–$140/hour
Employment Type: W-2 or 1099


Position Summary:

We are seeking a Change Lead to guide a year-long organizational transformation involving a Salesforce platform rollout and a new customer-facing website compliant with Colorado accessibility standards. This role will drive change strategy, stakeholder engagement, and communication planning across business units and executive leadership. This position is mostly remote, with occasional travel to Fort Collins.

Requirements

  • Develop and execute a structured change management strategy aligned with Salesforce implementation.

  • Lead stakeholder analysis, readiness assessments, and adoption planning.

  • Facilitate cross-functional alignment and engagement strategies.

  • Build and maintain communication and training plans.

  • Collaborate with project management and executive teams to embed change principles into execution.

  • Track adoption metrics and adjust change strategy based on performance and feedback.

  • Support leadership and frontline staff during the transition to new digital tools and processes.

    Qualifications:

  • 8+ years of experience in Change Management or Organizational Development.

  • Proven leadership in large-scale system implementations or customer experience transformations.

  • Strong stakeholder management, facilitation, and communication skills.

  • Deep familiarity with change management frameworks and tools.

  • Preferred: Prosci Change Management Certification

  • Preferred: Experience in public sector or higher education environments

Overview

At KOA Services,
we help immigrants with forms, notary, and contracts for U.S. services.

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KOA SERVICES LLC IS NOT A LAW FIRM AND WE ARE NOT LICENSED TO PRACTICE LAW IN ANY STATE. KOA SERVICES LLC IS NOT AFFILIATED WITH OR ENDORSED BY UNITED STATES CITIZENSHIP AND IMMIGRATION SERVICES (USCIS) OR ANY OTHER GOVERNMENT AGENCY. BLANK US IMMIGRATION FORMS WITH WRITTEN INSTRUCTIONS ARE AVAILABLE FOR FREE AT THE USCIS WEBSITE.

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