Privacy Policy & SMS Messaging Policy

​

KOA Services LLC

 

Last Updated: 3/1/2026

​

KOA Services LLC provides administrative document services including B2B contract coordination, document preparation, form-filling services, and U.S. immigration administrative support. We tailor solutions and collaborate with trusted partners to help clients access resources and complete required documentation efficiently.

A World of Possibilities Awaits: Choose Our Administrative Solutions.

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website and services. It also explains your rights and choices regarding your personal data.

By using our services, you agree to the practices described in this Privacy Policy.

 

Definitions

Account
A unique account created for you to access certain services or communications.

​

Company
KOA Services LLC, located at
1050 Fording Island Road STE C
Bluffton, SC 29910
referred to as “Company,” “We,” “Us,” or “Our.”

 

Cookies
Small files stored on your device that help improve website functionality and user experience.

 

Device
Any internet-connected device such as a computer, smartphone, or tablet.

 

Personal Data
Information that identifies or relates to an individual.

 

Service
The KOA Services website and any related administrative services offered.

 

Service Providers
Third-party vendors who assist in operating our services.

 

Usage Data
Information collected automatically through interaction with our website.

 

 

Information We Collect

We may collect the following information when you use our services.

 

Personal Information

This may include:

• Name

• Phone number

• Email address

• Mailing address

• Service request details

• Payment information when applicable

 

Usage Data

This may include:

• IP address

• Browser type

• Device information

• Website interaction data

• Time spent on pages

 

How We Use Your Information

KOA Services LLC uses information collected to:

• Provide requested administrative services

• Process service requests and inquiries

• Manage accounts and communications

• Send service updates and notifications

• Improve website functionality and user experience

• Comply with legal obligations

 

Data Sharing

We may share limited information when necessary to operate our services.

 

Employees and Contractors

Information may be shared with authorized staff or contractors to provide services.

 

Service Providers

Third-party providers may assist with:

• Payment processing

• Website hosting

• communication tools

• analytics

 

Legal Compliance

Information may be disclosed if required by law or to protect our legal rights.

KOA Services LLC does not sell or rent personal information to third parties for marketing purposes.

SMS Messaging Policy (Required for eVoice Registration)

KOA Services LLC may send SMS text messages to customers who provide consent.

 

Purpose of SMS Messages

SMS messages may include:

• Service updates

• Appointment confirmations

• service notifications

• customer support responses

• administrative communications related to requested services

 

Opt-In Consent

Customers opt-in to receive SMS messages by:

• Submitting a form on our website

• Requesting services from KOA Services LLC

• Providing a phone number and agreeing to receive communications

Consent to receive SMS messages is not required to purchase services.

 

Message Frequency

Message frequency varies depending on your interaction with our services.

 

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

 

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

 

STOP

After opting out, you will no longer receive SMS messages unless you re-subscribe.

 

Help

For assistance, reply:

 

HELP

or contact us directly.

 

Data Protection

Mobile numbers and SMS consent data are not shared with third parties for marketing purposes.

 

Communications

By providing your contact information, you may receive communications from KOA Services LLC including:

• email notifications

• service updates

• SMS communications (if consent is provided)

To stop SMS messages, reply STOP.

To stop marketing emails, contact:
info@koaservice.com

 

Data Retention and Security

We retain personal data only as long as necessary to:

• provide services

• meet legal obligations

• resolve disputes

We implement reasonable security measures to protect your information. However, no internet transmission can be guaranteed to be completely secure.

 

Children's Privacy

Our services are intended for individuals 18 years or older.
If we learn that personal information has been collected from a minor, we will remove that information.

 

Your Privacy Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, contact us.

 

Do Not Track (DNT)

Our website does not respond to Do Not Track signals or track users across third-party websites.

 

Cookie Policy

We use cookies to improve website performance and user experience. You can manage cookie settings through your browser preferences.

 

Changes to This Policy

KOA Services LLC may update this Privacy Policy periodically. Updates will be posted on this page with the revised Last Updated date.

 

Contact Information

If you have questions about this Privacy Policy or SMS communications, please contact:

KOA Services LLC

1050 Fording Island Road STE C
Bluffton, SC 29910

Phone: 803-565-3250

Email: privacy@koaservice.com

​

By using our services, you acknowledge that you have read and understand this Privacy Policy and SMS Messaging Policy.